Ok so maybe there are bigger issues like World Peace and climate change but small changes instigate big changes and I’m putting my foot down, starting with self service checkout.
I’m henceforth refusing to use self service checkouts. I should really shun supermarkets altogether but I’ll keep that hefty challenge for another day.
Every time someone uses a self service checkout they are putting some poor soul out of a job. Machines are taking over human labour at such a rapid pace that I sometimes wonder what we’ll all do when we become obsolete. Working in a supermarket might not be the most desirable work but I’m pretty sure that the people employed by them value their job and their pay even moreso. I refuse to part with my hard earned money to fill the coffers of a large supermarket brand and not have at least some of that money plowed back into the pocket of a fellow community resident.
I am saying NO to self service checkout.
I am also saying no because I don’t see why I should pay the same for goods that I have to process myself. Where’s my customer service? I’m putting my foot down on being treated like a walking cash machine, not even requiring a happy hello or assistance into the bargain.
Next time I’m offered the self service I will politely refuse and let them know that this customer requires a bit of service for her pound, thank you very much.
Great! I thought I was the only one. I refuse to use them too. Last time I gave in because I didn’t want to wait, but it was so annoying I will never do it again. It says put your item in the bagging area. I did, and couldn’t continue because the machine said I didn’t. Had to call somebody for every item,lol. Then my daughter put her hand on that area. “Unexpected item in the bagging area” Lol. Never again.
Beata
I hate them, and I hate the way a member of staff is just stood there having to supervise us all struggling.
Totally agree. It’s funny because using self check-out was a childhood fantasy beep beep! The adult reality is a nightmare and I hate how supermarkets say they are doing it for customers’ convenience. As if.
That’s true actually, we had a little toy checkout – but then I was always a happy customer service focused check out lady. Happy in my job!
Self service checkout + more than 3 items + buggy/small child/both = total disaster and more time taken than if you wait in line.
The only way I’ve found self-service checkouts to be efficient is when you have 2 adults, should we charge the supermarket for the price of us employing our own assistants?!
I like the idea that we should pay less for the shopping if we’ve served ourselves
It’s a total nonsense. You always end up needing an assistant anyway, and they’re paranoid about you not paying so do spot checks all the time. Not that efficient, or friendly!
On no I am a dissenter!
I love them! Sorry! But if I am whizzing in for a few things I don’t want to stand behind people with great trolleyfulls of shopping I want to whizz in and whizz out.
In our big Tesco they’ve actually employed more people, by being able to get rid of the little shoppers quickly they have more tills open for the serious shoppers.
I enjoy scanning and packing myself! I find it quite therapeutic!
Thanks for your views Kylie, I love ‘little shopper vs serious shopper’ lol.
Every time you use the supermarket to buy your meat and veg you’re putting a butcher/green grocer out of a job.
But self-service tills are an arse.
I absolutely agree. We are making the effort to buy more from local producers, and we’re not limiting that to groceries. We’re trying to support the local post office, garden centre and corner shop too. I don’t want to live in a world where there are only a handful of companies to choose from and all the wealth is sucked out of the local community.
It’s a big change in mindset and routine to make the shift, we’re aware of our buying habits though and I think that’s the first step.